
Last week I wrote about how Steam's outage killed my plans for an afternoon of gaming. Today, Joystiq reports that Ubisoft's DRM authentication server went down under the strain of users looking to play and killed the weekend plans of countless gamers.
Over and over, users are reminded that legitimate purchasers of games are often punished by the very programs they supported because of DRM gone amuck.
It isn't just games either, that are hurt when corporations treat their customers as the enemy. This week my iPhone crashed. I called into Apple and was told that I didn't have Apple Care, but I did. I even had the receipt.